Frequently Asked Question

In order to access email from a mobile device, please use the following instructions based on your mobile device.

For Both Android and iOS 

The option of using the Outlook application would be the fastest and easiest option available. Simply go to your respective app store search for "Outlook" and you will see the Outlook icon from Microsoft to download. After installing, open the Outlook app and log in with your Jersey College email credentials to begin receiving email.

For iOS

1. Once you have downloaded the app. Go to Settings
2. Select "Apps" at the bottom of the settings screen
3. Select "Mail" 
4. Select Mail Accounts and Add Account
5. Select Exchange and log in with your Jersey College credentials
   1. Make sure you select sign in and NOT configure manually
      

For Android

1. Once you have downloaded the app. Open the Gmail app.
2. Tap the menu icon in the upper left corner > Settings > Add account > Exchange and Microsoft 365.
3. Enter your Jersey College email
   1. Make sure you select Next and NOT configure manually
4. Sign in with your Jersey College credentials when taken to the Microsoft login page

If you're still having trouble, contact the Jersey College Help Desk at 201-645-1164, open a ticket at helpdesk.jerseycollege.edu, or email itsupport@jerseycollege.edu.