Frequently Asked Question

Most coursework in Canvas is turned in as an assignment. This guide covers uploading a file, typing a text entry, resubmitting, and confirming your work actually went through.

To open the assignment:

1. Sign in to Canvas at https://jerseycollege.instructure.com/login/ldap and click the course from your Dashboard.

1. In the course menu, click Assignments (or click the assignment link in a Module or your To Do list).

1. Click the assignment name to open it, then read the instructions and check the Due date and the points.

1. Click the "Start Assignment" button (it may also read "Submit Assignment").

To submit a file (File Upload):

1. Make sure the "File Upload" tab is selected.

1. Click "Choose File" (or "Browse") and find the file on your device.

1. Select your file. Tip: save your work as a PDF or Word document unless your instructor asks for a different format.

1. To add more than one file, click "Add Another File" and repeat.

1. Click "Submit Assignment."

To submit typed work (Text Entry):

1. Click the "Text Entry" tab.

1. Type or paste your answer into the box. You can use the toolbar to format the text.

1. Click "Submit Assignment."

To confirm your submission went through:

1. After submitting, look for a confirmation. Canvas shows a "Submitted!" message with the date and time on the right side of the assignment page.

1. You can also click Grades in the course; a submitted assignment shows a submission icon next to it.

1. For extra peace of mind, if your notifications are turned on, check your Canvas Inbox or email for a submission confirmation.

To resubmit (turn in a new version):

1. Open the same assignment again.

1. Click "New Attempt" (it may also read "Re-submit Assignment").

1. Upload the corrected file or edit your text, then click "Submit Assignment" again.

1. Your newest submission is the one your instructor grades, but they can usually still see earlier attempts. Resubmitting is only allowed until the assignment closes; after the due date or lock date, the button may disappear.

Tips and warnings:

• Submit early. Don't wait until the last minute, in case your internet, file, or upload is slow.

• If the "Submit" button is greyed out or missing, the assignment may be past due or locked, may require a specific file type, or may be set up to be turned in a different way (such as on paper or in another tool). Check the instructions or ask your instructor.

• If a file won't upload, confirm it isn't too large, isn't still open in another program, and is an allowed file type.

• Always look for the "Submitted!" confirmation. If you don't see it, your work may not have gone through.

If you're still having trouble, contact the Jersey College Help Desk at 201-645-1164 or itsupport@jerseycollege.edu.