Frequently Asked Question

A screenshot is a picture of what's on your screen - handy for showing the Help Desk an error message or sharing something with an instructor. Windows 11 gives you a few easy ways to do it.

Quickest way - the Snipping Tool (lets you grab part of the screen):

1. Press the Windows key + Shift + S all at once. Your screen will dim slightly and a small toolbar appears at the top.
2. Choose the shape you want from the toolbar: Rectangle (drag a box), Window (capture one window), or Full screen.
3. Click and drag to select the area you want, then let go. The screenshot is copied to your clipboard.
4. A small preview pops up in the bottom-right corner. Click it to mark up, crop, or save the image.
5. To save it: click the Save icon (a floppy disk), choose a folder, type a name, and click Save.

Capture the whole screen at once:

1. Press the Windows key + Print Screen (often labeled PrtScn) together. The screen dims for a second.
2. The full-screen image is saved automatically to This PC > Pictures > Screenshots.

Copy the screen to paste it somewhere:

1. Press the Print Screen (PrtScn) key by itself to copy the whole screen to the clipboard.
2. Open where you want it - an email, a Word document, or a chat message.
3. Press Ctrl + V to paste the image in.

Tips:

• On many laptops you may need to hold the Fn key together with PrtScn for it to work.
• The Windows key is the one with the Windows logo, usually near the bottom-left of the keyboard.
• To attach a screenshot to an email or Help Desk ticket, save it first (Snipping Tool method above), then use the Attach option in your email.
• You can also open the Snipping Tool from the Start menu: click Start, type "Snipping Tool", open it, then click New to start a capture.

If you're still having trouble, contact the Jersey College Help Desk at 201-645-1164 or itsupport@jerseycollege.edu.