Frequently Asked Question
How do I check my Jersey College email?
Last Updated 8 days ago
To check your email:
- Open a web browser and go to https://outlook.office.com.
- Enter your FULL email address (firstname.lastname@jerseycollege.edu).
- Enter your password.
- If prompted, follow the steps to set up Multi-Factor Authentication using the Microsoft Authenticator app. (There's a separate guide for first-timeMFA setup.)
Tips
- Your initial (first) password is provided to you by Jersey College. If you weren't given one or can't find it, contact the Help Desk (see the closing line below), and they'll help you get started.
If you're still having trouble, contact the Jersey College Help Desk at 201-645-1164, open a ticket at helpdesk.jerseycollege.edu, or email itsupport@jerseycollege.edu.
Jersey College IT Help Desk
- Help Desk Extension: 1111
- Help Desk Phone: (201) 645-1164
- Help Desk Portal: Helpdesk.jerseycollege.edu
- Help Desk Email: itsupport@jerseycollege.edu
- Hours of Operation:
- Mon-Fri 7AM-10PM EST
- Sat-Sun 8AM-8PM EST