Frequently Asked Question

Congratulations on completing your program! A common question is whether you lose your Jersey College email and account once you graduate. The short answer: you do NOT lose access just because you graduated -- as long as you keep signing in regularly.

Here is how it works:

1. After you graduate, your Jersey College email and account stay active as long as you keep logging in regularly.

1. The easiest way to keep your account active is to sign in to your email every so often at https://outlook.office.com.

1. If an account is not used (no sign-in) within a 3-month period, it CAN be disabled. This is a possibility for inactive accounts -- it is not automatic or guaranteed, but it can happen, so signing in periodically is the best way to keep your account in good standing.

1. If your account is ever disabled because of inactivity, contact the Jersey College Help Desk to ask about restoring it.

Tips:

• Set a simple reminder (for example, every month or two) to sign in at https://outlook.office.com so your account stays active.

• Before you leave, save anything important you want to keep. Forward or download key emails, documents, and files to your personal email or your own OneDrive/cloud storage so you always have them.

• Your sign-in is the same as while you were a student: your username is firstname.lastname and your full email is firstname.lastname@jerseycollege.edu.

If you're still having trouble, contact the Jersey College Help Desk at 201-645-1164 or itsupport@jerseycollege.edu.