Accounts & Security
Welcome to Jersey College! This guide explains the three things you need to sign in for the first time: your username, your full email address, and ...
Multi-Factor Authentication (MFA) adds a second layer of security to your Jersey College account. After you enter your password, you'll confirm it's ...
Phishing is when someone sends a fake email pretending to be a real person or company to trick you into giving up your password, clicking a dangerous ...
Did you get a new phone? Your Jersey College Multi-Factor Authentication (MFA) lives in the Microsoft Authenticator app on your OLD phone, so it does ...
Congratulations on completing your program! A common question is whether you lose your Jersey College email and account once you graduate. The short ...
Canvas
Canvas is the learning system where you'll find your courses, assignments, and grades. You sign in to Canvas with the same Jersey College account you ...
Most coursework in Canvas is turned in as an assignment. This guide covers uploading a file, typing a text entry, resubmitting, and confirming your ...
Canvas keeps your grades and your instructor's feedback in one place. Here's how to find your scores, read comments, and view a rubric. To see your ...
The Canvas Student app lets you check your courses, submit work, and get notifications right from your phone or tablet. Here's how to install it and ...
If Canvas pages won't load, look broken or blank, or your notifications stopped coming through, the fixes below solve most issues. Try them in order. ...
Password Issues
You can change or reset your Jersey College password yourself. Your password is the same for Microsoft 365 (email and Office) and Canvas, so changing ...
If your Jersey College account is locked, you can usually get back in using the Microsoft self-service tool. (Too many incorrect password attempts ...
If you've forgotten your Jersey College password and can't sign in, you can reset it yourself without waiting for the Help Desk. (If you already know ...