Accounts & Security
Welcome to Jersey College! This guide explains the three things you need to sign in for the first time: your username, your full email address, and ...
If you've forgotten your Jersey College password and can't sign in, you can reset it yourself without waiting for the Help Desk. (If you already know ...
Multi-Factor Authentication (MFA) adds a second layer of security to your Jersey College account. After you enter your password, you'll confirm it's ...
Phishing is when someone sends a fake email pretending to be a real person or company to trick you into giving up your password, clicking a dangerous ...
Did you get a new phone? Your Jersey College Multi-Factor Authentication (MFA) lives in the Microsoft Authenticator app on your OLD phone, so it does ...
Canvas
Canvas is the learning system where you'll find your courses, assignments, and grades. You sign in to Canvas with the same Jersey College account you ...
Most coursework in Canvas is turned in as an assignment. This guide covers uploading a file, typing a text entry, resubmitting, and confirming your ...
Canvas keeps your grades and your instructor's feedback in one place. Here's how to find your scores, read comments, and view a rubric. To see your ...
The Canvas Student app lets you check your courses, submit work, and get notifications right from your phone or tablet. Here's how to install it and ...
If Canvas pages won't load, look broken or blank, or your notifications stopped coming through, the fixes below solve most issues. Try them in order. ...
Email
To check your email: Open a web browser and go to https://outlook.office.com.Enter your FULL email address ...
In order to access email from a mobile device, please use the following instructions based on your mobile device. For Both Android and iOS The ...
This guide shows you how to add your Jersey College email account to the Microsoft Outlook desktop app on a Windows PC or a Mac. You sign in with ...
An email signature is the block of text (like your name and program) that Outlook can add to the bottom of your messages automatically. This guide ...
Automatic Replies (sometimes called Out of Office) lets Outlook send an automatic message to people who email you while you are away. This guide ...
Examplify (ExamSoft)
Examplify is the secure exam app you'll use to take your nursing exams. You install it once, ahead of exam day, on the same laptop you plan to test ...
After Examplify is installed, you register it to Jersey College one time, then download each exam ahead of test day. What you'll need: Your ...
Here are quick fixes for the Examplify problems nursing students run into most. Try these calmly, in order. For anything during a live exam, also ...
Finishing the questions is not the last step. Examplify saves your answers in a file on your laptop, and that file must be uploaded to ExamSoft. Your ...
A practice exam (sometimes called a mock exam) lets you make sure Examplify and your laptop both work BEFORE the real exam. Taking one early is the ...
Microsoft Office 365
Steps to Open and save documents in Office Go into Canvas and click on the assignment needed Click the arrow next to Save and select Save As ...
As a Jersey College student, you can install Microsoft 365 (Word, Excel, PowerPoint, Outlook, and OneDrive) for free while you are enrolled. You can ...
OneDrive is your free Jersey College cloud storage that comes with Microsoft 365. Saving your coursework to OneDrive means your files are backed up ...
Your Jersey College account gives you Microsoft Office two ways: in your web browser (Office Online) and as full programs installed on your computer ...
If Word, Excel, PowerPoint, or another Office app shows a red "Product Deactivated" banner, an "Account Notice" warning, or a "Sign in to keep using" ...
Password Issues
You can change or reset your Jersey College password yourself. Your password is the same for Microsoft 365 (email and Office) and Canvas, so changing ...
If your Jersey College account is locked, you can usually get back in using the Microsoft self-service tool. (Too many incorrect password attempts ...
Windows 11
✅ Steps to Exit S Mode Open SettingsClick Start → Settings (gear icon).Go to ActivationNavigate to: System → Activation.Find “Switch to ...
Steps: Go to Settings → Apps → Default apps. Scroll to your preferred browser (e.g., Chrome). Click it and set defaults for HTTP, HTTPS, and ...
Steps: Click Start → Settings. In the left menu, select Windows Update. Click Check for updates. If updates are available, click Download and ...
Steps: Press the Windows Key + R, type winver, and press Enter. A window will display your Windows version and build. Alternative: Go to Settings ...
Steps: Open Settings → Personalization → Colors. Under Choose your mode, select Dark. Customize accent colors if desired. If you're still having ...