Frequently Asked Questions
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20 FAQs matched your search criteria.
- A website won't load or work right — browser troubleshooting steps
- How do I change my Jersey College Password?
- How do I check my Jersey College email?
- How do I create or change my email signature in Outlook (web and desktop)?
- How do I find a missing email and recover deleted mail in Outlook?
- How do I fix Office activation problems like "Product Deactivated" or "Sign in to keep using"?
- How do I install Microsoft 365 (Office) for free on my personal computer?
- How do I recognize and report phishing or suspicious emails?
- How do I recover an unsaved or earlier version of a Word, Excel, or PowerPoint document?
- How do I save, access, and share my coursework with OneDrive?
- How do I set up Multi-Factor Authentication (MFA) with Microsoft Authenticator for the first time?
- How do I set up my Jersey College email in the Outlook desktop app (Windows and Mac)?
- How Do I Set Up My Jersey College Email On A Mobile Device?
- How do I turn on Automatic Replies (Out of Office) in Outlook (web and desktop)?
- How do I unlock my Jersey College account?
- How do I upload an Office 365 document to Canvas?
- My account was disabled or I can't sign in after a long time away -- how do I get back in?
- New student getting-started checklist: set up my account, email, Canvas, Office, and Examplify
- Password best practices: how to keep my Jersey College account secure
- What's the difference between Office Online and the installed desktop apps, and which should I use?