Frequently Asked Questions

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22 FAQs matched your search criteria.
  1. A website won't load or work right — browser troubleshooting steps
  2. How do I access Kaplan Nursing (NCLEX prep and integrated testing)?
  3. How do I access my Evolve resources and e-books (find your courses, open an e-book, and read offline)?
  4. How do I access my Lippincott resources (CoursePoint and e-books) on thePoint?
  5. How do I allow or block pop-ups and manage camera/microphone permissions for a site (Chrome, Edge, or Firefox)?
  6. How do I clear my browser cache and cookies (Chrome, Edge, or Firefox)?
  7. How do I create a zip archive and password-protect it with 7-Zip?
  8. How do I edit a PDF with Adobe Acrobat Pro (edit text, combine, split, reorder pages, export to Word/Excel)?
  9. How do I fill out and sign a PDF form with Acrobat Reader?
  10. How do I install 7-Zip and extract (unzip) a .zip or .7z file?
  11. How do I install Adobe Acrobat Reader for free?
  12. How do I join a Zoom class or meeting?
  13. How do I open, read, and print PDFs with Acrobat Reader (and make Reader my default PDF app)?
  14. How do I register and sign in to Evolve (Elsevier) and redeem a course or access code?
  15. How do I schedule and host my own Zoom meeting (study groups and group projects)?
  16. How do I share my screen in Zoom (share a window, share with sound, and stop sharing)?
  17. How do I take a HESI exam delivered through Evolve / HESI?
  18. How do I update my web browser to the latest version (Chrome, Edge, or Firefox)?
  19. How do I use ATI practice assessments and Focused Review for remediation?
  20. Tips for a smooth online class
  21. What's the difference between Office Online and the installed desktop apps, and which should I use?
  22. Why isn't my camera or microphone working in Zoom?

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